Glossary

Description.

Actual moving charges

The final cost of a move based on the actual weight, distance, accessorial charges (if any), and valuation charges (if any). These charges will be communicated to the customer by Arpin RI before delivery so the customer can arrange payment. Note: For customers with a non-binding estimate, on delivery day, Arpin RI will collect either […]

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Operating Authority

Operating authority is a certification issued by a state or federal governmental regulating agency which authorizes a carrier to move household goods. Motor carriers obtain operating authority, national authority or state authority, by satisfying the regulating body’s insurance and management requirements.  For national moves, Arpin of RI is obligated to use Arpin Van Lines’ interstate

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Advanced Charges

Advance charges are charges for services performed by a 3rd party provider contracted by the moving company at the customer’s request. 3rd party experts, such as plumbers, electricians, or professional handy-men are hired when their services are considered essential for the completion of the move or to comply with local ordinances. Arpin RI will pay

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Household Goods (HHG)

Household goods are a type of trucking commodity like freight, produce, automobiles, or gasoline. The rates associated with the transportation of household goods are filed in a tariff with the Federal government by the carrier. All the personal effects in a residence that are used or new and yet to be used are considered household

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Impracticable Operations

Impracticable operation is a legal term describing when conditions make it physically impossible for the carrier to perform pickup or delivery with its normally assigned road-haul truck through no fault of their own and another loading or unloading solution must be found. Typical examples of Impracticable operations are: road construction, weight limits on bridges, height

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Local Rates

Local rates are the hourly charges that a moving company has filed as part of their tariff with the local DOT or PUC. These rates list the charges for any and all services that can be performed on a local move which include packing, moving, crating, valuation, or other auxiliary services. Arpin of RI has

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Origin Services

Origin services are various moving services that usually occur at the origin residence. These origin service may include: a survey or estimate, full or partial packing service, crating, disassembly services, auxiliary pick-up, shuttle, or direct loading.

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