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The final cost of a move based on the actual weight, distance, accessorial charges (if any), and valuation charges (if any). These charges will be communicated to the customer by Arpin RI before delivery so the customer can arrange payment. Note: For customers with a non-binding estimate, on delivery day, Arpin RI will collect either […]

Access to a residence is defined as the ability to place the truck within a reasonable distance of the residence; home, apartment, or condo. In moving, the unit of distance that is used as a base or standard distance for locating the truck near the residence is 75 feet. The first 75 are included in

Advance charges are charges for services performed by a 3rd party provider contracted by the moving company at the customer’s request. 3rd party experts, such as plumbers, electricians, or professional handy-men are hired when their services are considered essential for the completion of the move or to comply with local ordinances. Arpin RI will pay

Actual cash value is the residual value paid to a customer to repair or replace lost or damaged property. The ACV of any item is determined by the market value of a like items today. ACV valuation functions the same as automobile insurance. For example, you purchase a new car for $25,000 and keep it

An agent for a van line is a local moving company who is part of a consortium of other agents affiliated with a larger, national van line. Arpin RI is an agent for Arpin Van Lines. Arpin RI and Arpin Van Lines works cooperatively to serve their common customers. Arpin RI (the agent) will usually handle

All of Arpin RI’s over the road trailers are equipped with air-ride suspension. An air-ride suspension system uses rubber bags filled compressed air used rather than springs or shock absorbers. These air bags provide an incredibly smooth ride, much closer to a limousine than a truck. As a result, your precious belongs will always enjoy

An accessorial service is any potential moving related services that are requested by the customer or required by law. The potential additional services may include: packing, unpacking, extra labor, appliance servicing/reservicing, extra pick-up, extra delivery, overtime loading, overtime delivery, parking permits, ferry charges, waiting time, crating, shuttles at origin, hoisting, 3rd party appliance servicing or

The addendum to the Order for Service or OFS, is a form used to document the addition or removal of weigh, services, or changes of dates after a moving contract is already signed, but before the service begins. The addendum is critical when customers have selected a binding estimate or not-to-exceed price since any changes

An adjuster is a representative who settles claims for property damage, shipment damage, or shipment loss during a move. Arpin RI will coordinate the adjuster for local shipments and Arpin Van Lines corporate will be the adjustor for all interstate shipments.

An appliance dolly is a metal vertical frame with two wheels. It is used to move heavy major appliances like refrigerators, washers, dryers, and safes. Arpin RI uses several types of dollies depending on the size and weight of the item. Our sales staff will identify these items in advance so our crews can be