A cargo claim is a claim filed by a customer seeking monetary compensation regarding household goods that were lost or in some way damaged during a move while on in our possession as cargo. While Arpin RI uses the most professional methods to pack, transport, and store your household items, accidents do happen and very rarely items are damaged or misplaced. In instances where there is damage or loss, customers should contact Arpin RI office immediately. The customer will be sent claim forms to begin the process of settling the claim.