Xenophobia is defined as fear and hatred of strangers, foreigners, or of anything that is strange or foreign. Xenophobia is derived for two ancient Greek terms: xenos, which can be translated as either a stranger or guest, and phobos which means fear or flight. Xenophobia is quite common on both sides of a move since customers and crews may be of different ages, races, ethnicities, or genders and they are almost certainly strangers to each other. In addition, the moving process in general is quite unique and most customers on average only will use the services of a professional mover a few times during their lifetime. Customers and crews alike are consistently challenged to remain open minded when forced to work cooperatively with people who are strange to them and whom are engaged in processes that they are unfamiliar with.