There are three types of damage that may occur on an interstate move:
- When a shipment item arrives at the destination in a condition different from pick-up.
- When a shipment item fails to arrive at the destination due to mishandling or theft.
- When there is physical damage to the residence, building, or surroundings during the move.
In all cases, a customer would file a claim for damages with Arpin Van Lines, not Arpin of RI. Coverages vary depending on the type of damage and the types of valuation selected by the customer.