The origin agent is the mover at origin responsible for coordinating and preparing the necessary documentation for the customer. and moving company at the moving origin. There are four “agents” on every interstate move; the booking agent who initiates the shipment, the hauling agent who transports the shipment, the destination agent who delivers the shipment, and the origin agent. Typically, the origin agent is the local agent who provides sales information and is responsible for the origin services which may include conducting a survey, preparing the necessary documentation, arranging third party services, preparing the shipment for transportation, and possibly picking the shipment up if the hauler cannot meet the load schedule. In almost all cases, Arpin of RI will function as all four agents on a COD move.