A property damage claim is an insurance claim filed against the carrier for damages to structural, non-shipment areas of the customer’s residence during the move. Typical examples of property damage include damage to areas of residence such as doorway components, stairway components, floors, walls, ceilings, or fixtures. Property damage can also occur outside the residence such as lawns, driveways, plantings, sprinklers, siding, gutters, lamps, or wires. Property damage claims are handled like vehicle accidents rather than like damage to shipment items. They are usually adjudicated by the carrier’s safety department, not the claims department. Arpin of RI’s crews use company specialized protective materials and proven procedures to avoid physical damage to the residence.