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A scale ticket is the paper receipt from the facility that weighed the truck. The paper weight ticket is used to determine the net billable weight and it becomes part of the historical shipment paperwork. Carriers are obligated to only use certified scales operated by certified weighmasters for interstate shipments. While many moving companies have […]

A self-haul is a shipment that is booked and hauled by the same agent. Depending on shipment timing, distance, and other factors, the agent’s capability to haul every shipment that they book may be limited. The agent may choose to book some shipments into the national van lines system and have it hauled by one

A semi-trailer is a trailer that is supported by axles and tires in the rear and supported by the tractor unit in the front. A full trailer would be a trailer that is supported on both ends with axles similar to a child’s red wagon. Almost all long-distance moves are hauled on semi-trailers.

A shipper is the owner of the shipment or the entity that is paying for the move. The consignor is the person who gives custody of the shipment (consigns) to the moving company at origin and the consignee is the person who receives and signs for the shipment at the destination. In most Arpin of

A shuttle or auxiliary service is the incremental transfer of the shipment from a larger road truck onto a smaller more maneuverable truck because the customer’s residence is not accessible to the mover’s normal over-the-road equipment. The reasons to shuttle are typically due to road size, weight limits, height limits, weather, or local laws. The

A skin is 4’ by 5’ lightweight protective pad used on moving trucks. It has two layers, a cotton liner with a rugged burlap exterior. A skin is used to protect smaller items such as delicate tables that may be crushed by the much heavier moving pad. In addition to skins and pads, Arpin of

A straight tuck is truck that has a frame, body, and engine connected to the same chassis.  Straight trucks typically have just two axles; a drive axle in the rear and a steering axle in the front. They can range is size from about 15’ in length up to a maximum of 40’. Straight trucks

A survey is a pre-move activity where a moving representative creates a listing of the items to be moved and/or packed. Using this listing, the representative will create a price quote for the requested moving services. There are three ways for the rep to crate this listing; by visiting the residence in-person and see all

Salvage is the process of retrieving items from the customer that were damaged during a move and have been replaced by full value replacement valuation. The carrier may waive salvage of the items, but it is a component of the full value valuation process. If an item is damaged so severely that the customer demands

Single factor pricing is the most common pricing method for interstate shipments. The net weight of the shipment is used as the single factor. All of the transportation and packing costs are based on the weight as defined as hundred weight or CWT charge. The single factor rate was instituted in an attempt to simplify