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A can is slang for a large corrugated metal container for holding lift vans or loose loaded goods for overseas transport on cargo ships. Cans come in various lengths; 20’ 40’ and 48’. These cans are loaded onto a truck chassis at the port (NY/NJ) and transported to Arpin RI for loading. Once loaded, they […]

A cargo claim is a claim filed by a customer seeking monetary compensation regarding household goods that were lost or in some way damaged during a move while on in our possession as cargo. While Arpin RI uses the most professional methods to pack, transport, and store your household items, accidents do happen and very

There may be many packers of cartons, crates, and containers (totes) that may be part of a shipment. These include: Cartons, crates, and containers packed by Arpin RI personnel Cartons, crates, and containers packed by the customer Cartons, crates, and containers packed by other movers during previous moves New cartons, crates, and containers packed by

Moving cartons are corrugated cardboard cartons used to pack the customers items for transport. Moving cartons come in a variety of sizes depending on the contents. Arpin RI uses two variety of cartons; utility cartons and specialty cartons. Arpin RI utility cartons: 1.5 carton: 16’ x 12” x 12”. Used for small or heavy items

A cash settlement is cash, check, or electronic funds transfer paid to a customer to finalize a claim made my them for shipment damage or damage to property.

A certified scale is a scale designed for weighing household goods that is calibrated and certified legal-for-trade. Arpin RI has two types of certified scales. Arpin RI has a 75” inground truck scale that can weigh trucks and tractor trailers. It is calibrated and certified regularly by the manufacturer and the State of RI. Arpin

The consignee is the person who receives and signs for the shipment at the destination. The consignee and the consignor may be one and the same person or someone acting as the agent for the owner who has authorization to receive the shipment from Arpin RI.

The consignor is the person who gives custody of the shipment (consigns) to the moving company at origin.  The consignor can be the owner of the goods or someone acting as the agent for the owner who has authorization to consign the shipment to Arpin RI.

The move coordinator is the person who communicates with the customer regarding scheduling and coordinates the different activities of the driver, crews, and salesperson. Arpin RI has the best coordinators in the business…bar none. Our staff will proactively organize the move for you so all of the preventable issues are dealt with before they can

The crew leader is the crew member in charge of supervising other crew members on the job. Arpin RI has some of the most experienced crew leaders in New England. The crew leader should be the main point of contact between the customer. They are empowered to make all of the critical decisions regarding the